REGISTERED STUDENT INFORMATION
RESOURCES TO PREPARE FOR YOUR UPCOMING COURSE
Thank you for registering for a Cogent Steps course, please review and save the following applicable documents. The information below includes important details on what you need to know before taking the course and how to prepare for your course.
Please visit our Frequently Asked Questions page for answers to the most commonly received questions from students.
TRANSFERS, CANCELLATIONS, AND REFUNDS POLICY
Transfer requests for course registration received not later than 14 days before the course is scheduled to begin will be honored at no cost provided the gaining course has capacity. Cancellation requests for course registration received not later than 14 days before the course is scheduled to begin will receive a full refund minus a $65 administrative fee. CPR cancellations will receive a full refund minus a $15.00 administrative fee. Refunds will be processed within 3-5 business days from the day the request is received.
There will be no refunds for no-shows or cancellations after 14 days before the course is scheduled to begin. After two transfers, ERA registrations are no longer eligible for refund. Cancellation requests must be emailed to mlweinstein@cogentsteps.net and reid.bessenger@gmail.com.
