EMERGENCY RESPONSE FOR THE ATHLETE (ERA)

Recertification Course Registration

ATTENTION: To register for an ERA Recertification Course, please follow the following steps.

You will need to be logged into a Cogent Steps Learner Account with an associated ERA Course Completion. You may begin registering for recertification 6 months prior to your ERA Certification expiration (for example, if you completed your ERA Certification on 11/28/2018, you will NOT be able to register to recertify until AFTER 5/28/2021). If you should have any questions, please contact us.

  1. Log in to your existing Cogent Steps Learner Account, here.
  2. Once logged in, please navigate to Purchase History on your Account Page
  3. Confirm that you are logged into an account that has a PAST (within 3 years) ERA Course purchased/attended. If not, please try a different email address or contact us for further assistance to identify the appropriate account.
  4. Navigate to the Upcoming ERA Recertification Course List
    1. Select one (1) online immersive course module of choice to complete your prerequisite work.
    2. Add an ERA Recertification Ticket to your order and select get tickets.
  5. Proceed through the checkout process to provide your Attendee Information, Billing Details, and Payment method.

Once you register and pay for a course, you MUST complete the chosen ERA Recertification Online Training Module (accessible under “Online Training” in your My Learner Account) before attending your in-person or virtual course.

 

Students will need a SVERK or have the required materials needed to complete the Flipgrid required labs.
SVERKS can be purchased separately from our store here

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TRANSFERS, CANCELLATIONS AND REFUNDS POLICY

Transfer requests for course registration received not later than 14 days before the course is scheduled to begin will be honored at no cost provided the gaining course has capacity. Cancellation requests for course registration received not later than 14 days before the course is scheduled to begin will receive a full refund minus a $65 administrative fee. CPR cancellations will receive a full refund minus a $15.00 administrative fee. Refunds will be processed within 3-5 business days from the day the request is received. Purchase of any online stand-alone course is not refundable. SVERK purchases are not refundable. Once a student has accessed an immersive course a refund cannot be processed but a student may move to another ERA Recertification either live or virtual.

There will be no refunds for no-shows or cancellations after 14 days before the course is scheduled to begin. After two transfers, ERA registrations are no longer eligible for refund. Cancellation requests must be emailed to Reid.bessenger@gmail.com.

Frequently Asked Questions